What to include in a report
- what happened
- what you expected instead
- which screen you were on
- whether the problem is repeatable
- your app version and device model, if available
Need help with Synapse AI?
If something feels broken, confusing, or missing, this is the support page for Synapse AI.
Common topics
- AI replies are unavailable
- tasks or goals behave unexpectedly
- reminders or notifications do not appear
- privacy or data deletion requests
- purchase or restore issues
Current support path
Until a dedicated public inbox is live, support requests can be collected through the in-app bug report and idea report actions.
This page is designed to be used as the Support URL in App Store Connect.